Job Description
Job Title: Manager : IAM Sales & ERCS network Development Entity : PAIPL
Department: sales & marketing
Hierarchical Manager :Functional Manager(s) Title(s)
Exp - 2 to 4years
Np- 15days to Immediate
Mission
- - The network development manager will report to the Director -IAM business
- - The Network Development Manager will analyze regional development opportunities and implement effective strategies that ensure proper brand representation in identified markets
- - Manage issues related to all ERCS Licenses, commercial policies,
- - Proactively work with the Network teams to develop their business and customer experience processes
- - Implementations of new franchise agreements, including Trademark license, Network Commercial Policy and ensure all required documents are complete and accurate
- - Implementation of ERCS performance upgrades through facility expansions, process streamlining; Purchase Loyalty rate;
- - Present and counsel new ERCS on performance metrics such as profitability, sales and customer experience metrics
- - Manage & motivate the Network development team to achieve the targets & KPIs
- - Devise, launch & manage marketing and Incentive campaigns for the network
Responsibilities
Network D?velopment / Compliance/ Commercial Policy:
- - Manage Market Study analysis to determine optimum outlet count and preferred locations. Review and
- Recommend markets, prospect and site selection for expanding franchise operations.
- - Manage national ERCS & ERR on-boarding activities including the development of Proposal, Packages for Letter of Understanding, Letter of Intent, Agreement packages & Franchise on-Boarding Binder for new ones, & renewals.
- - Manage process and prepare documents for Franchise termination.
- - Oversee and manage activities related to implementation and adherence to the ERCS & ERR License Program
- - Manage network performance oversight & reports necessary for network performance tracking in conjunction with Sales Field Operations
- - Coordinate with Sales Field Operations the activities related to network improvement and/or replacement of poor performing dealers
- - Manage the budgets for network Support Program, and other programs that may arise. Provide the accruals for these budgets to Accounting on a monthly or quarterly basis as required.
- - Oversee Business Management activities of dealer network ? timely financial statement submission, Information Network
- - Coordinate a weekly meeting to review department activities, provide Weekly reports and other reports as required by management.
- - Other duties as assigned or required.
Qualification / Professional Experience / Skills required
- - A Bachelor's degree
- - Experience in the part aftermarket
- - 5 years of experience in automotive IAM sales or network development with proven ability to deliver premier dealers in planned markets and identify desirable dealer investors
- - Strong background in franchise network aspect of the auto industry, retail dealer operations and dealer financials
- - Understand franchise law and terminology, lease/purchase agreements and realty functions
- - Proven skills to analyze dealer representation in the marketplace
- - Creatively think to build the network, develop sound network market proposals, strong dealer negotiation abilities and follow through
- - Strong leadership and communications skills (written and verbal)
- - Detail oriented with excellent project management and organizational skill set
- - Advance working knowledge of Microsoft Office
- - Willingness to relocate for promotional opportunities
Languages
Fluent in English & Hindi. Regional Indian Languages an added advantage
HR (Entity)Direct ManagerFunctional ManagerN+2
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