• Large Enterprise - Mobility webchat

Industry BPO / ITES
Location Maharashtra Pune
Experience Range 1 - 5 Years
Qualification BE
Not active

Functional ITES / BPO / Operations / Customer Service / Telecalling
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility
  • Job Description

    Large Enterprise - Mobility webchat

    Exp- 1 to 5years

    Np- 15days to Immediate 

     

    • Essential
    • Excellent Communication skills
    • Be a team player
    • Be Disciplined and Punctual
    • Basic knowledge on Telecom Industry, Mobility, Broadband and internet.
    • Relevant experience (Customer service)
    • Basic knowledge of professional email writing/Chat taking
    • Familiarity with operating Windows based computers
    • To act as the First level of contact for escalations raised
    • To suggest process improvement ideas and implement them successfully
    • High focus on customer delight
    • 100% productivity.

     

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