• Production Support Engineer

Industry Insurance
Location Tamil Nadu Chennai
Experience Range 2 - 10 Years
Qualification Graduate Basic Training Course (G.B.T.C)
Not active

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Description :   Production Support Engineer

Exp- 2 to 10 yrs

Location-  Chennai

Np- 15days to Immediate 



  • Generating manual user service request from database as per user request
  •  Worked on different database by connecting it using SQL developer tool for easy access of data
  •  Monitoring jobs by using Autosys tool and also used for scheduling and reporting the jobs.
  •  Used Putty Configuration tool to access multiple servers
  •  Used WinSCP tool for transferring files from windows to UNIX or UNIX to windows
  •  Have produced reports on the requests made to the upstream and downstream users,

respectively

  •  On regular basis made health check
  •  Based on the incident request and change tickets using Service Now ticketing tool and also close

existing tickets

  •  Identifying proactively and proposing solution to resolve them, addressing the application issue

in high priority and provide relevant information to them as needed

  •  Uphold service level objectives in accordance with service level agreements (SLAs)
  •  Identifying risk proactively and proposing solution to resolve them addressing the application

issue in high priority and provide relevant information to them as needed

 

A+| A| A-