• Desktop Support

Industry Insurance
Location Karnataka Bangalore
Experience Range 1 - 5 Years
Qualification Graduate Basic Training Course (G.B.T.C)
Not active

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title: Desktop Support

Experience Required: 1-5 Years

Notice Period:  15 days to Immediate 

Location: Bangalore



  • The job description is to interact with clients regarding issues related to networking and application.
  • Good knowledge in different levels of ticket raising and bug detection.
  • Have good hands on experience in raising incidents and fault tickets as per the issue.
  • We will handle issues via remote and resolving the issue. Troubleshooting and configuring outlook.
  • Configuration of Network printer and scanner and will be troubleshooting the same.
  • Good experience in Salesforce - Console, Siebel, Active directory, and networking.


SKILLS

  • Incident and Fault Ticket documentation Customer rapport
  • Bug detection and reporting
  • Team management and handling

 

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