• Associate People Experience Specialist

Industry Insurance
Location Haryana Gurgaon
Experience Range 1 - 3 Years
Qualification BSC
Not active

Functional Any
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Description :  Associate People Experience Specialist

Exp- 1 to 3 yrs

Location- Haryana, Gurgaon

Np- 15days to Immediate 


  • Work on the Web cases and Web Chat request in line with the SLA
  • Farming of cases and keep track of TAT/SLAs
  • Provide with resolution to employees queries with complete documentation.
  • Adhering to all US SOPs and case formats/protocols
  • Educate employees regarding the available resources to promote self-service
  • Excellent Communication & writing skills.
  • Must have worked for US clients (US HR preferred)

 

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