• Servicenow Functional Analyst

Industry Home Appliances (TV, Fridge, AC etc.)
Location Karnataka Bangalore
Experience Range 5 - 8 Years
Qualification BE

Functional Content / Editors / Journalists
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
Roles and Responsibility

Job Title: Servicenow Functional Analyst

Experience Required: 5-8 Years

Notice Period:  15 days to Immediate 

Location: Bangalore

Collaborate with stakeholders to understand their business objectives, needs, and challenges. Engage to gather, analyze, and document functional requirements related to ServiceNow implementations.

Roles and Responsibilities:

  • Gather, document, and analyze detailed business requirements, ensuring clarity, accuracy, and completeness.
  • Analyze complex data sets, identify patterns, and provide data-driven insights to support decision-making.
  • Analyze existing business processes, identify inefficiencies, and propose improvements for increased productivity and efficiency.
  • Create detailed process maps and workflow diagrams to visualize current and future states of business processes.
  • Develop and present viable solution options to address business challenges, considering feasibility, and impact.
  • Create comprehensive requirement documents, including use cases, user stories, and functional specifications.
  • Build and maintain strong relationships with key stakeholders, acting as a trusted advisor


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