• ServiceNow Platform Architect

Industry Hospitals/ Health Care
Location Karnataka Bangalore
Experience Range 6 - 10 Years
Qualification BE

Functional Content / Editors / Journalists
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
Roles and Responsibility

Job Title: ServiceNow Platform Architect

Experience Required: 6-10 Years

Notice Period:  15 days to Immediate 

Location: Bangalore

ServiceNow implementation aligns with business goals, is secure, scalable, and provides a seamless experience for users. They need a blend of technical expertise, strategic thinking, and interpersonal skills to excel in this role.

Roles and Responsibilities:

  • Platform Expertise:

Deep Understanding: Possess an in-depth knowledge of the ServiceNow platform, its modules, and capabilities. Customize and configure ServiceNow applications to meet specific business needs. Integrate ServiceNow with other applications and other systems

Platform Upgrades: Manage platform upgrades and ensure smooth transitions.

  • Solution Design:

Requirement Analysis: Work closely with stakeholders to understand business requirements and translate them into technical solutions. Create solutions considering best practices, scalability, and security.

  • Data Modeling: Develop data models and establish data governance practices.

Workflow Automation: Create workflows and automation processes to optimize business processes.

  • Governance and Security:

Governance Framework: Establish governance policies and ensure compliance with industry standards and organizational guidelines.

Security: Implement security best practices, including access controls, data encryption, and vulnerability management.

Audit and Compliance: Conduct regular audits, ensure compliance with regulatory standards, and prepare for audits.

  • Stakeholder Management:

Collaboration: Collaborate with business stakeholders, developers, and other IT teams to understand requirements and deliver solutions.

  • Training: Provide training and support to end-users and other teams on ServiceNow features and functionalities.

Continuous Improvement:

Performance Optimization: Monitor system performance and optimize configurations for efficiency.

Innovation: Stay updated with ServiceNow updates and industry trends, applying them to enhance existing processes.

  • Documentation and Knowledge Sharing:

Documentation: Maintain detailed documentation of configurations, customizations, and processes.

Knowledge Sharing: Share knowledge and best practices with the development team and other stakeholders.

  • Mentorship and Leadership:

Mentorship: Provide guidance and mentorship to junior developers and team members.

Thought Leadership: Stay abreast of industry trends and contribute to thought leadership in the ServiceNow community.


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