Job Title: Sr Servicenow Developer
Experience Required: 6-8 Years
Notice Period: 15 days to Immediate
Location: Bangalore
Primary responsibility is to design, develop, and maintain ServiceNow applications and integrations to meet the needs of the organization. You will be expected to work with cross-functional teams to ensure that ServiceNow solutions align with business requirements and technical specifications.
Roles and Responsibilities:
- Implementation and configuration of ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, and Orchestration.
- Collaboration with cross-functional teams to gather requirements, define processes, and design solutions that meet business needs.
- Creation of technical designs, implementation plans, and testing strategies for ITOM solutions.
- Conducting data analysis to identify trends and patterns in IT operations, and using this information to improve performance and reduce downtime.
- Developing and maintaining documentation, user guides, and training materials for ITOM modules.
- Providing technical support and troubleshooting assistance to end-users and IT teams.
- Participating in ongoing ServiceNow ITOM training and certification programs to stay up-to-date with the latest developments and best practices.
- Leading and mentoring junior ITOM staff to help them develop their skills and improve performance.
V 0.0.1