Job Description:
Job Title: Order to Cash Associate
Experience: 1 to 4 years
Notice period: 15 days to immediate
Roles & responsibilities:
Order to Cash Associate
Manage end-to-end process of customer credits, sales orders creation
& processing. Coordinate & Follow up with respective stakeholders.
Key responsibilities and activities
· Order Entry, Order Management and Order Fulfilment
pursuant to business rules and documentation including Standard Operating
Procedures (SOPs), Work Instructions (WIs), or other documentation as
provided. May include hand-key of manual data entry.
· Respond to queries related to Order Processing
Services
· Review submitted Orders to detect accuracy problems
and/or anomalies; partner with requester/sender to resolve and/or complete
corrective action necessary to enable accurate completion of requested
action/transaction.
· Monitor quality reports and execute remediation.
· Create, maintain and/or modify reports and tracking
logs.
· Batch uploads from file extracts
· Originate change orders in change control systems.
Process change orders.
· Apply supply chain flows and change control
procedures.
· Comply with Buyer policies including security policies, SOX
requirements.
V 0.0.1