Job Title: Digital Workplace Administrator
Experience:
3 to 5 years
Notice
period: Immediate to 15 days
Location: Bangalore
JD:
·
Design, implementation, administration and maintenance of O365
services in operations, under Exchange, SharePoint, OneDrive and related
services.
· Responsible
for implementing, managing and maintaining standard configurations, monitoring
and analysis tools, as well as assisting with the solution of the problems as a
part of the incident management process.
· Design, final
testing and deployment of messaging and collaboration solutions and related
systems as well as all related technical documentation as part of release
management process.
· Design,
implementation, administration and maintenance of O365 services in operations,
under Exchange, SharePoint, OneDrive and related services.
· Analysing the
technical needs of customers, end-users and stakeholders while helping identify
technical problems and propose solutions as a part of problem management
process.
· Resolve
incidents, implement and participate to problem resolutions;
· Collaborate
with other teams to implement service and system monitoring, alerting and
reporting of the Messaging and Collaboration services;
· Collaborate
with other teams to define and develop documented procedures
Required Technical Skills:
· The resource
MUST have the following skills and experience:
· At least 3
years of experience in managing, operating, and maintaining a large, multi-site
and complex messaging infrastructure based on Microsoft Exchange.
· At least one
year of experience working with customers on the Cloud and M365 specific
solutions and deployments.
· Excellent
knowledge and hands-on experience as global administrator for Microsoft 365
tenant
· Excellent
knowledge of Microsoft Exchange 2016/2019/Exchange Online, MS Teams, SharePoint
Online, OneDrive for Business, Yammer and others.
· Very good
knowledge in scripting, in particular PowerShell scripting and MS Graph to
automate processes in MS Exchange Online, SharePoint Online, Teams and other
M365 components.
· Very good
knowledge of MS Active Directory / Azure Identity in a complex environment
(Azure Active Directory, AAD B2B/B2C, Azure Information Protection, MFA,
application registration, etc.).
· Exposure in
migration projects from on-premises systems to Microsoft 365 and/or tenant-to-tenant
migration and related integration features.
· Knowledge of
SMTP Relay, Message Hygiene related technologies (such as DMARC, EOP,
ATP/Defender)
· Compliance
(DLP, Purview, eDiscovery)
· Journaling and
Archiving (Enterprise Vault or O365 archiving)
· Excellent
knowledge of English (both written and verbal).
·
The resource SHOULD have the following skills and experience:
· Exposure in
Information Security Management System (ISMS: ISO 27001), ITIL framework and
other industry standard related best practices.
· Good
understanding of Management and Monitoring tools such as SCOM.
Desirable certifications:
· Microsoft 365
Certification(s)
· Other related
Microsoft Certification
· Google
Workspace Certification
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