Job title: SR Technical Engineer-Field
Experience:
1 to 5 years
Notice
period: Immediate to 15 days
Location:
Mumbai
JD:
· Working hours : 24*7
· Week off depends upon roster/No Fix
Saturday/Sunday & Holiday off.
· Need to visit multiple stores in all
areas.
· SOP FOR REMOTE ACCESS
· TOOL - HHT
· Afaria Uninstallation & Air
Watch Enrollment Process | Document Version: 1.0
· Having personal vehicle ( bike) is
mandatory
· Working on National Holidays against
which you shall be eligible for double pay.
· PH will be working against which
comp off will be provided
· Provide outside support to Outlets
for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of
networking , Networking equipment
· Coordinate with Regional Coordinator
for tasks and activities to be performed.
· Will perform Periodic Preventive
Maintenance activities
· Get signoffs for activities
performed from Store Manager, State IT team and send a report to Retail
Helpdesk
· Coordinate with Retail Helpdesk for
ticket status and call closure
· Coordinate with Retail Helpdesk for
Vendor related issues and escalate issues as may be required
· Coordinate with MSL logistics for
spares availability
· Perform initial physical inventory
verification and asset tagging and submit a report
· Carry out IMAC activity
· Will perform Rollout activity
· 50%-70% travelling will be there to
cater services.
· Experience in to Hardware &
networking.
· Perform Preventive Maintenance
V 0.0.1