Job Title: Service Now Developer
Experience:
5-10 Years
Notice
Period: Immediate to 15 days
Location:
Bangalore
JD:
Responsibilities:
· Collaborate with stakeholders to
gather requirements and design solutions using ServiceNow platform
capabilities.
· Develop and customize ServiceNow
modules such as ITSM, ITOM, HAM, Portal, and Catalog based on business
requirements.
· Implement integrations between
ServiceNow and external systems using APIs, web services, and middleware tools.
· Configure ServiceNow workflows,
forms, UI policies, business rules, and notifications.
· Design and develop ServiceNow
Service Portal to enhance user experience and self-service capabilities.
· Create and maintain ServiceNow
reports, dashboards, and performance analytics.
· Ensure adherence to ServiceNow best
practices, standards, and security guidelines.
· Provide technical support,
troubleshooting, and resolution of issues related to ServiceNow platform.
· Collaborate with cross-functional
teams including developers, administrators, and business analysts to deliver
high-quality solutions.
Requirements:
· Bachelor's degree in Computer
Science, Information Technology, or related field.
· 5-10 years of experience as a
ServiceNow Developer with a focus on ITSM, ITOM, HAM, Portal, Catalog, and
Integration.
· Strong understanding of ServiceNow
platform architecture, components, and modules.
· Proficiency in ServiceNow
development tools including Scripting (JavaScript, GlideScript), UI Actions,
Business Rules, Script Includes, and Workflows.
· Experience with ServiceNow
integration capabilities using REST/SOAP APIs, MID Server, and Integration Hub.
· Knowledge of ServiceNow HAM
(Hardware Asset Management) and CMDB (Configuration Management Database).
· Hands-on experience with ServiceNow
Portal development, UI/UX design, and Catalog management.
· Familiarity with ITIL framework and
IT service management processes.
· Excellent problem-solving skills,
analytical thinking, and attention to detail.
· Strong communication skills and
ability to work independently as well as part of a team.