Job Title: Service Now Developer
Experience:
9-12 Years
Notice
Period: Immediate-15 Days
Location:
Bangalore
JD:
· Design, prototype, implement, test,
and deploy business rules, technical solutions, such as client scripts, UI
pages/actions/policies, scheduled job, import sets and transform maps, ACLs and
notifications.
· Develop custom integration
components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with
ServiceNow using mid-server, web services, chatops, email and other relevant
technologies.
· Develop existing and custom
applications within ServiceNow including integrations with other applications.
· Hands-on experience in Service Catalog/Service
Portal modules.
· Create and use update sets to move
customizations between ServiceNow instances.
· Design for and maintain a highly
available and recoverable environment.
· Provide administrative ServiceNow
support, including advanced support via troubleshooting, implementing bug fixes
and root cause analysis.
· Document, maintain and update
policies, procedures and controls for the operation of the ServiceNow platform
and its SDLC.
· Responsible for reviewing
requirements to ensure that they are provided in sufficient detail to be
accurately estimated.
· Work with process managers to fully
understand business functionality, pain points, and areas of improvements
· Commit to the continuous improvement
and learning of development and ServiceNow best practices, tools and
technology.
· Proactively keep ServiceNow skills
current.
· Manage and lead the development work
of vendors and consulting staff.
· Mentor and share technical knowledge
with service management team.
V 0.0.1