• Service Delivery Engineer-II

Industry IT
Location Karnataka Bangalore
Experience Range 8 - 9 Years
Qualification BE
Not active

Functional Any Other
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title Service Delivery Engineer-II

Experience: 8-9 Years

Notice Period: Immediate to 15 days

Location: Bangalore

JD:

Roles and Responsibilities:

Key Responsibilities:

·       Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.

·       Identifies and resolve business issues; escalate issues when appropriate.

·       Participate in an on-call rotation with the other team members.

·       Availability to work in 24x7 shifts.

Essential Requirements:

·       Four-year degree with Computer Science or Business Administration or MIS focus (or equivalent).

·       Experience working as part of a team to provide the optimal solution for both business needs and project standards.

·       Demonstrated excellent customer service skills; ability to build strong formal and informal relationships.

·       Demonstrated excellent verbal and written communication skills, with the ability to transition smoothly between technical and business vernacular, tailoring communications to the audience.

·       Able to work in ambiguous situations/environments.

·       Strong documentation ability capable of developing detailed how to do.

·       Good understanding on SAP ABAP stack, OS & DB.

·       Demonstrated basic knowledge in SAP JAVA stack, HANA, SAP BW, Netweaver, SRM, SCM, Live cache, Content serer

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